Welcome to TyaguChaya Indeika Cleaning Services ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of our website located at tyaguchaya-indeika.com ("Website") and the cleaning services we provide ("Services").
Please read these Terms carefully before using our Website or Services. By accessing or using our Website or Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access our Website or use our Services.
By using our Services or providing personal information to us, you agree that we may communicate with you regarding your account, our Services, or for other business purposes. You may opt out of receiving marketing communications, but you cannot opt out of receiving administrative messages related to your account or Services.
If you wish to purchase any Service made available through the Website ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and (ii) the information you supply to us is true, correct and complete.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
TyaguChaya Indeika strives to provide Services at the scheduled time. However, due to unforeseen circumstances, including but not limited to weather conditions, traffic, or emergencies, your scheduled cleaning may be rescheduled. We will make every effort to notify you as soon as possible if rescheduling is necessary.
We reserve the right to assign any staff member to perform the Services unless specific arrangements have been made in advance.
We understand that sometimes you may need to cancel or reschedule your cleaning appointment. We kindly request that you notify us at least 24 hours in advance of your scheduled appointment time.
Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee of 50% of the service price.
No-shows (failure to provide access to the property at the scheduled time without prior notification) may be subject to a fee of 100% of the service price.
We reserve the right to waive these fees at our discretion in cases of emergency or extenuating circumstances.
TyaguChaya Indeika aims to provide the highest quality cleaning services. If you are not completely satisfied with our Services, please notify us within 24 hours of service completion, and we will re-clean the area(s) of concern at no additional cost.
This guarantee does not apply to:
While we take great care to protect your property, accidents can happen. If an item is damaged during the cleaning process, please report it to us within 24 hours of service completion. We will investigate the claim and take appropriate action, which may include repair, replacement, or compensation for the damaged item.
We are not responsible for:
You are responsible for providing access to your property at the scheduled cleaning time. If key provision or special entry instructions are arranged, you agree to ensure these methods work properly. Additional charges may apply if our staff cannot gain entry and need to return at a later time.
Our standard cleaning services do not include:
Special arrangements can be made for some of these services at an additional cost. Please discuss your specific needs with us before scheduling.
Our Website allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material. You are responsible for the content that you post to the Website, including its legality, reliability, and appropriateness.
By posting content to the Website, you grant us the right to use, modify, publicly perform, publicly display, reproduce, and distribute such content on and through the Website. You retain any and all of your rights to any content you submit, post or display on or through the Website and you are responsible for protecting those rights.
You represent and warrant that: (i) the content is yours or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your content on or through the Website does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Website.
You are responsible for safeguarding the password that you use to access the Website and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
The Website and its original content, features, and functionality are and will remain the exclusive property of TyaguChaya Indeika and its licensors. The Website is protected by copyright, trademark, and other laws of both Canada and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of TyaguChaya Indeika.
Our Website may contain links to third-party websites or services that are not owned or controlled by TyaguChaya Indeika.
TyaguChaya Indeika has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that TyaguChaya Indeika shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
In no event shall TyaguChaya Indeika, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
Your use of the Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. The Services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
TyaguChaya Indeika, its subsidiaries, affiliates, and its licensors do not warrant that a) the Services will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Services are free of viruses or other harmful components; or d) the results of using the Services will meet your requirements.
These Terms shall be governed and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Services, and supersede and replace any prior agreements we might have between us regarding the Services.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Services.
If you have any questions about these Terms, please contact us at:
TyaguChaya Indeika
123 Cleaning Street
Toronto, ON M5V 2K1
Canada
Email: [email protected]
Phone: (416) 555-1234